privacy policy
Welcome to our website. Data protection has a high priority for us. The use of our website is possible without any indication of personal data. If you as a user want to use special services of our company via our website, processing of personal data may become necessary. Insofar as we cannot claim a legal basis for this, we will obtain your separate consent for this.
The processing of personal data, which includes, for example: Name, address, e-mail address or telephone number, is carried out in compliance with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to us. In the following, we will inform you about the type, scope and purpose of the personal data collected, used and processed by us, as well as about the rights to which you are entitled.
We have implemented a number of technical and organizational measures to ensure that the protection of your data is as complete as possible. Nevertheless, data transmissions on the Internet can have security gaps, so that absolute protection cannot be guaranteed. You are therefore free to transmit personal data to us in the traditional way.
1. first, some brief explanations of terms: The legal order assumes that a controller, a processor of the controller, or a third party acting on behalf of the processor processes personal data of a data subject, anonymized or not, sometimes with the aim of profiling, discloses them to recipients, and therefore may need consent or may be otherwise restricted.
Personal data in this context means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject means any identified or identifiable natural person whose personal data are processed by the controller.
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.
Profiling is any type of automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
Controller or controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.
Consent is any expression of will in the form of a declaration or other unambiguous affirmative act, given voluntarily by the data subject for the specific case in an informed manner and unambiguously, by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.
2. the controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions aimed at protecting data is:
ARTHELPS gGmbH
Local Court Stuttgart | HRB 748136
Management: Yasemin Lupo
E-mail: info@arthelps.de
Phone: +49 711 50 47 37 70
3. our website collects with each call by you as a data subject a number of data of the accessing system, which are stored in the log files of the server.
These are:
- Browser type and version used
- Operating system used by the accessing system
- Website from which an accessing system arrives at our website (so-called referrer)
- Sub-websites that are accessed on our website
- Date and time of access to the website
- Internet protocol address (IP address)
- Internet service provider of the accessing system
- Other similar data and information that serve to avert danger in the event of attacks on our information technology systems.
However, when using these general data and information, we do not draw any conclusions about you as a data subject.
Rather, this information is needed to deliver the content of our website, to optimize the content of our website and the advertising for it, to ensure the long-term functionality of our information technology systems and the technology of our website, and to provide law enforcement authorities with the information necessary for prosecution in the event of cyber attacks. Therefore, the anonymously collected data and information is, on the one hand, evaluated statistically and with the aim of increasing the data protection and data security of our system, so that an optimal level of protection can be ensured for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by you as a data subject.
4. our internet presence uses cookies. These are text files that are filed and stored on a computer system via an Internet browser and contain a cookie ID, i.e. a unique identifier of the cookie consisting of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID. Without the use of cookies, the functionalities of our website could not be maintained.
Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Otherwise, you as a user would have to enter access data before each visit to our website.
As a data subject, however, you can prevent our website from setting cookies at any time by making the appropriate setting in the internet browser you use and thus permanently objecting to the setting of cookies. You can delete cookies that we have already set at any time via the Internet browser. Please note that this means that not all functions of our website can be used to their full extent.
5. our website contains - we are obliged to offer you a corresponding possibility of quick contact - a general address at which you can reach us by electronic mail (e-mail address). We also offer a contact form for this purpose. If you as a data subject contact us by e-mail or via the contact form, the personal data transmitted by you as a data subject will be stored automatically. Such personal data voluntarily transmitted by you will be stored for the purpose of processing or contacting you. No disclosure of this personal data to third parties will take place.
6. We, as the controller, process and store your personal data only for the period of time necessary to achieve the purpose of storage or if this is provided for in ordinances, directives, laws or regulations. If the storage purpose ceases to apply or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
7. Every data subject has the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact any employee of the controller.
In addition, any data subject has the right to request information on the following:
- Purpose of processing
- categories
Recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations If possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
- The existence of a right to obtain the rectification or erasure of personal data concerning them, or to obtain the restriction of processing by the controller, or a right to object to such processing
- The existence of a right of appeal to a supervisory authority
- Any available information on the origin of the data, if the personal data have not been collected from the data subject
- The existence of automated decision-making, including profiling, and, at least in such cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject
- Whether personal data have been transferred to a third country or to an international organization. (If this is the case, the data subject also has the right to obtain information on the appropriate safeguards in connection with the transfer).
Any person affected by the processing of personal data has the right to request that inaccurate personal data concerning him or her be corrected without undue delay. Furthermore, the data subject shall have the right, taking into account the purposes of the processing, to obtain the completion of incomplete personal data, including by means of a supplementary declaration.
Any person concerned by the processing of personal data has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary:
- The personal data were collected or otherwise processed for such purposes for which they are no longer necessary
- The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing - The data subject objects to the processing and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in the case of a direct marketing measure
- The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data
- The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data
- The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the establishment, exercise or defense of legal claims
- The data subject has objected to the processing of personal data on grounds relating to his or her particular situation, to the processing of data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or to such data, the processing of which was necessary for the purposes of the legitimate interests of the controller or of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject was a child, unless he or she can demonstrate compelling legitimate grounds for the processing which override his or her interests, rights and freedoms, or for the establishment, exercise or defence of legal claims
Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to receive the personal data concerning him or her, which have been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data have been provided, provided that the processing is based on consent under the Regulation (Art. 6, 9 DSGVO) or on contract pursuant to (Art. 6 DSGVO) and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising your right to data portability, you as a data subject have the right to obtain that the personal data be transferred directly from us as controller to another controller, insofar as this is technically feasible and insofar as this does not adversely affect the rights and freedoms of other individuals.
Any person affected by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out on the basis of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions. We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims. If we process personal data for the purposes of direct marketing, you as the data subject have the right to object at any time to processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you as the data subject object to us processing for direct marketing purposes, we will no longer process the personal data for these purposes.
Any data subject concerned by the processing of personal data has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision is necessary for entering into, or the performance of, a contract between the data subject and the controller, or is permitted by legislation of the European Union or the Member States to which the controller is subject, and that legislation contains suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or has the data subject's explicit consent.
If the decision is necessary for entering into, or the performance of, a contract between the data subject and the controller, or if it is made with the data subject's explicit consent, we shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, which include at least the right to obtain the data subject's involvement on the part of the controller, to express his or her point of view and contest the decision.
Any person concerned by the processing of personal data has the right to withdraw consent to the processing of personal data at any time. 8. we have integrated functionalities of the company Facebook, Inc, 1 Hacker Way, Menlo Park, CA 94025, USA on our website. The controller of personal data, if a data subject lives outside the USA or Canada, is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Each time one of the individual pages of this website operated by the data controller is called up and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. Within the scope of this technical procedure, Facebook receives knowledge of which specific subpage of our website is visited by the data subject.
If the data subject is logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data. Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is simultaneously logged into Facebook at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want this information to be transmitted to Facebook, he or she can prevent the transmission by logging out of his or her Facebook account before accessing our website.
The data policy published by Facebook, which can be accessed at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.
We have integrated the functionalities of Google Analytics with anonymization function on our website. Google Analytics is a web analysis service that collects, collates and evaluates data and thus analyzes the behavior of visitors to websites. This includes the referrer page, sub-pages and dwell time. The operating company of the Google Analytics component is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
We use the addition "_gat._anonymizeIp" for web analysis via Google Analytics. By means of this add-on, the IP address of the Internet connection of the person concerned is shortened and anonymized by Google if access to our Internet pages is from a member state of the European Union or from another state party to the Agreement on the European Economic Area. The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website, to compile online reports for us showing the activities on our website, and to provide other services related to the use of our website.
Google Analytics sets a cookie on your computer unit. Each time you call up one of the individual pages of our website, Google Analytics causes the Internet browser to transmit data to Google for the purpose of online analysis. Within the scope of this technical procedure, Google obtains knowledge of personal data such as the IP address, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission settlements. By means of the cookie, personal information, e.g. access time and access location as well as the frequency of visits to our website are transmitted to Google in the USA and stored there. Google may pass on this personal data collected via the technical procedure to third parties. You can prevent cookies from being set and stored at any time by means of an appropriate setting, also with regard to the Google cookie.... In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
You can also object to the collection of data generated by Google Analytics and related to a use of our website as well as the processing of this data by Google and prevent this use. For this purpose, download and install the browser add-on, which you can find here: https://tools.google.com/dlpage/gaoptout. This browser add-on tells Google Analytics via JavaScript that no data and information about website visits should be transmitted to Google Analytics; the installation of the add-on is considered by Google as an objection.
Information and privacy policies of Google can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in detail under this link https://www.google.com/intl/de_de/analytics/.
10. we have integrated services from Instagram on our website. Instagram allows its users to share photos and videos and also to make such data available to other social networks. The operating company of the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.
By each call of one of the individual pages of this website, which is operated by us and linked to Instagram, Instagram receives knowledge of which specific sub-page of our website is visited by you as a data subject. If you are logged in to Instagram at the same time, Instagram recognizes which specific sub-page you are visiting with each call to our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account, i.e. yours. If you click on one of the Instagram buttons integrated into our website, the data and information thus transmitted will be assigned to your personal Instagram user account and stored and processed by Instagram.
Instagram always receives information via the Instagram component that you, as the data subject, have visited our website if you are logged into Instagram at the same time as calling up our website; this takes place regardless of whether you, as the data subject, click on the Instagram component or not. If you as a data subject do not want this information to be transmitted to Instagram, you can prevent this transmission by logging out of your Instagram account before accessing our website. Further information and the applicable privacy policy of Instagram can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
11. We have integrated functionalities of Twitter on our website. You can recommend content from our website to your followers on Twitter. These short messages can be accessed by anyone, including people who are not registered with Twitter. However, the tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow the tweets of a user. Furthermore, Twitter makes it possible to address a broad audience via hashtags, links or retweets. The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
If you are logged into Twitter with your account, visit content on our website that contains such a plugin and click on the Tweet button, Twitter generates a Tweet under your account that is announced to your followers and contains the title of the page content and an automatically generated short address. By each call of one of the individual pages of this website, which is operated by the controller and on which a Twitter component (Twitter button) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective Twitter component to download a representation of the corresponding Twitter component from Twitter. Further information on the Twitter buttons can be found at https://about.twitter.com/de/resources/buttons.
Twitter always receives information via the Twitter component that the data subject has visited our website if the data subject is logged into Twitter at the same time as calling up our website; this takes place regardless of whether the data subject clicks on the Twitter component or not. If the data subject does not want this information to be transmitted to Twitter, he or she can prevent the transmission by logging out of his or her Twitter account before accessing our website. However, the scope of the data transmitted to Twitter in this way is not transparent and cannot be assessed by us as the provider of this website. Information on this can be found in the privacy policy of Twitter: link (http://twitter.com/privacy). Due to the non-transparent data protection policy, please use the privacy settings, which you can change in the account settings at http://twitter.com/account/settings, with particular care.
12. As a rule, we must obtain consent for a specific processing purpose before we implement it. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for a supply of goods or the provision of any other service or consideration, such processing serves the performance of a contract and does not require consent. The same applies to such processing operations that are necessary for the performance of pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfillment of tax obligations, we are also not required by law to collect your consent. In rare cases, the processing of personal data might become necessary to protect your vital interests or those of another natural person. Finally, the processing of data may also be necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is in a contractual relationship with the party processing the data.
The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract. As a responsible company, we do not use automatic decision-making or profiling. This website has no interest in storing your data beyond the described, technically and organizationally necessary use of the data. As a user of our offer, you have a right to information about such personal data that we have stored about you. If this data is incorrect, you can request its correction, blocking and deletion.
13. You can use our contact form to contact us electronically. In doing so, the data entered in the input mask will be transmitted to us and stored. These are your name, your e-mail address, the subject and the message text.
When sending the message, the following data will also be stored:
- IP address of the user
- Date and time
The processing of all data takes place in order to be able to communicate with you and therefore to fulfill your request as well as to be able to carry out the contractual relationship with you as well as in our legitimate interest to be able to communicate with you after contacting you. Alternatively, it is possible to contact us via the e-mail address provided by us. In this case, the user's personal data transmitted with the e-mail will be stored. However, the data will not be passed on to third parties under any circumstances. The data will be used exclusively for processing the communication with you.
We use the provider MailChimp to send our newsletter. MailChimp is an offer of The Rocket Science Group, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (in short: "Rocket"). The e-mail address stored during registration is transmitted to Rocket and stored by Rocket. The data entered during registration will not be transmitted to other third parties. By confirming your registration for the newsletter, you also agree to the data processing and tracking. In doing so, we only statistically record which links the subscribers have clicked in the newsletter. However, these analyses are only group-related and are not used by us for individual evaluation.
15. if you would like to contact us regarding the information obligations or rights you have as a data subject as described in this privacy policy, or if you have any questions or suggestions in general, please do not hesitate.
You can reach us at:
ARTHELPS GmbH
Stuttgart Local Court | HRB 748136
Management: Yasemin Lupo
E-Mail: info@arthelps.de
Phone: +49 711 50 47 37 70
We are also available for any other questions, so please feel free to contact us.
This privacy policy is currently valid and will be updated continuously. You can access and print it out from our website at any time.